Director Program Management


Bethlehem, PA



Director Program Management


The purpose of the role is to plan, organize and control activities to ensure proper expectations are set around what can be delivered, by when, and for how much. During project planning and execution, the role's responsibility is to negotiate reasonable and achievable deadlines and milestones across stakeholders, teams, and management so projects are completed as successfully as possible in spite of all the risks.

Essential Duties and Responsibilities

  • Tracks, reviews, and reports the progress to meet the performance objectives defined in the project management plan
  • Ensures that all elements of projects are coordinated and priorities are managed to meet stakeholder and project goals
  • Establishes high level and detailed planning of milestones and tasks to guide both project execution and project control
  • Manages reviews at execution level and up to executive levels within the organization to resolve issues and make decisions
  • Schedules and facilitates regular and ad-hoc team meetings, defines agendas, summarizes action items and maintains minutes
  • Facilitates a neutral, open, transparent communication, horizontally and vertically to make decisions and resolve conflicts
  • Drives Cross functional agendas at strategic and tactical levels to deliver on time, on budget with high compliance and quality without direct authority
  • Mentors and develops Program / Project Managers to support the company’s global product portfolio


Education / Experience

  • Master’s degree in engineering or related life science
  • Certification: PMP preferred
  • 10+ years of experience
  • Establish strategic level objectives & milestones for critical projects. Coordinate projects from initiation to completion through multidisciplinary teams and establish team specific time & events schedules. Ensure expectations are met, by meeting agreed upon project plans, Quality and completeness of deliverables
  • Schedule and facilitate regular and ad-hoc team meetings: invite core team members, define concise agendas, acting as a timekeeper, summarizing action items and maintaining records (minutes)
  • Monitor & report on project execution, project resource allocations & implementation times versus established plans. Communicate effectively within project teams and within site management levels
  • Identify issues requiring escalation, work with functional heads to resolve project deliverables, timelines and resource issues and seek consensus but makes decisions, escalating to higher management as needed
  • Arbitrates decision-making when project team cannot reach consensus, escalating major un-resolved issues to higher management
  • Promotes cGMP compliance within the workplace by following site cGMP procedures. Incorporates cGMP and regulatory compliance into all assigned project scope
  • Proficient with Microsoft Office tools, Projects, Smartsheet &/or any other project planning software.

Key Competencies (knowledge, skills and abilities every person must possess to be successful)

  • Critical Thinking — using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Excellent customer service skills and professional demeanor at all times to interface effectively with all internal and external customers
  • Excellent verbal and written communication skills
  • Creative and able to present various solutions
  • Energetic, enthusiastic and motivational disposition
  • Maintain confidentiality
  • Coaching skills
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