Director of Depot and Inventory

Job Description

#2454 Director of Inventory and Depot

Our client is a leading company in the life science industry that provides regular maintenance, repairs, refurbishments, and specialty provisional services for R&D laboratory equipment throughout the United States, the United Kingdom, and Europe. The Director of Inventory and Depot reports to the CEO and will manage inventory and personnel at their headquarters in Connecticut.

Responsibilities:

• Inventory Management and Strategy
  • Track, monitor, report and analyze inventory metrics via Salesforce and Netsuite.
  • Monitor, track, analyze, and forecast parts utilization/demand
  • Maintain inventory levels balancing service needs and inventory levels.
  • Ensure inventory processes, standards, and documentation maintains ISO 9001 standards.
  • Manage, review, and audit vendors and improve procurement processes/methodologies.
  • Refine inventory processes and procedures to facilitate seamless operations.
  • Develop and implement systems and processes to receive, inventory, warehouse, pick, and distribute inventory parts and systems to support our team of Field Service Engineers.
  • Measure and produce reports on the performance of inventory operations to guide business decisions
• Inventory Administration
  • Lead, manage and be accountable for inventory control personnel
  • Maintain our inventory management systems accurately
  • Ensure our warehouses are organized and efficient
  • Execute inventory related projects from time to time, such as standard costing procedures
  • Manage inventory changes/adjustments for new acquisitions or accounting needs
  • Update inventory costs (internal costs) and parts pricing (customer prices) in our internal inventory management system
  • Manage and perform inventory audits
• Depot Management and Oversight
  • Lead and Manage our depot operations which refurbishes parts, completes complex customer repairs and researches and develops the capability to service new instrument lines.
  • Set depot priorities, monitor progress, maintain accountability and resolve issues blocking our depot team’s progress.
  • Set and meet KPIs such as production of refurbished parts, days in depot for customer instruments.
  • Collaborate with our team and our CEO to set new research and development priorities.
  • Make priorities visible, create and assign work orders to ensure our depot team is properly prioritizing projects and parts refurbishment.
  • Review and audit QC paperwork for refurbished parts.
  • Execute production of virtual training classes by procuring and providing equipment, parts and production equipment.
  • Lead and manage the development and improvement of technical documentation and work standards for our engineering team.
  • Report weekly on progress and priorities.
  • Collaborate cross-functionally with our Director of Service Operations to accomplish your objectives
• Supply-Chain Management
  • Manage, track, and optimize parts supply chain from the company’s national warehouse to regional warehouses to trunk stock maintained by each Field Service Engineer (FSE)
  • Support parts/equipment/tools needs for FSEs in the field. Ensure FSEs have timely access to parts
  • Manage and optimize FSE parts check-in/check-out as well as parts shipping/returns to FSEs in the field
  • Monitor and optimize FSE trunk stock, audit trunk stock and manage to limit lost trunk stock inventory
  • Manage warehouse facilities
  • Procure, calibrate, track equipment/tools for FSEs in the field
  • Oversee shipping/receiving of parts.
  • Oversee the crating/packaging of the company’s systems for sale
• Parts procurement, research, and development
  • Research and identify potential parts vendors
  • Manage vendors to optimize quality and cost
  • Oversee parts procurement, PO creation/close-out, and parts intake
  • Develop and maintain relationships with parts vendors
  • Research and develop channels to procure parts/modules for refurbishment
  • Optimize procurement and pricing of RX parts/modules
  • Research and develop parts suppliers to support new product service lines
• Other
  • Collaborate across departments, such as operations, sales and accounting, to ensure seamless communication and effective execution
  • Establish, develop and maintain positive relationships with team members and customers
  • Follow company policies and accounting procedures

Key Qualifications:

• 5+ years' minimum experience in an inventory management role.
• Bachelor’s degree from a four-year college or university.
• Experience managing or overseeing both inventory operations and some manufacturing operations.
• Proven track record of achieving/exceeding expectations.
• Record of advancement with previous employers.
• You must be able to pass a background check and drug screen.