Imaging Service Engineer

Job Description

The Imaging Service Engineer (ISE) is responsible for performing and documenting planned maintenance, troubleshooting, and repair of medical diagnostic imaging equipment and associated systems. Working under the direction of service management, the ISE applies technical knowledge in electronics and mechanics and demonstrates proficiency with test equipment and service documentation. This role requires effective communication, strong organizational skills, and a customer-focused approach when working with internal teams and clinical staff in alignment with company policies and procedures.

Key Responsibilities:

• Independently troubleshoot and repair imaging systems down to the block circuit and component level.
• Perform installations, calibrations, and scheduled preventive maintenance of diagnostic imaging equipment.
• Use standard diagnostic and test equipment effectively, including:
• Multimeters
• Oscilloscopes
• Dosimeters
• AC line analyzers
• Imaging-specific test tools (invasive and non-invasive)
• Service software and authorization keys
• Hand and power tools
• Phantoms
• Read, interpret, and follow signal flows in blueprints, schematics, and wiring diagrams; demonstrate strong system-level troubleshooting skills.
• Understand clinical applications and image quality requirements relevant to medical imaging systems.
• Respond to emergency service requests, including availability for after-hours and weekend support.
• Execute OEM-mandated updates and upgrades; accurately document all service activities in the company's computerized maintenance management system (CMMS).
• Perform other duties as assigned, aligned with scope of capabilities and under the supervision of company leadership.

Required Qualifications and Skills:

• Possesses a comprehensive knowledge of diagnostic imaging devices and principles, as well as a thorough understanding of general patient care equipment and can demonstrate the usage of supported devices