IT Support Specialist


Nebraska City, NE


IT Support Specialist


  • Monitor daily operations, including server, hardware, software and enterprise systems
  • Evaluate current applications and make recommendations for improvement, as needed
  • Configure user devices and system access
  • Administration of and for Microsoft Dynamics 365 ERP system
  • Collaborate with Managed Services Provider to execute Cyber Security strategies to protect organization
  • Stay up to date on technology advancements
  • Perform quality work within deadlines with or without direct supervisor
  • Work independently while understanding the necessity for community and coordinating work efforts with other employees and organizations
  • Train employees on use of many different types of software
  • Write required Standard Operating Procedures (SOPs) for computer operations
  • Complete monthly Preventive Maintenance tasks for specified machines
  • Manage IT assets and inventory system
  • Collaborate with other departments on projects, integrating new technology where possible (process improvement, automation, etc.)

Experience & Education Requirements:

  • Excellent analytical and problem-solving skills.
  • Experience with Dynamics 365 (preferred).
  • Proficient in MS Suite of products including Office365, Server, and Exchange.
  • Strong verbal/written communication skills.
  • Attention to detail.
  • Positive attitude, good judgment, and excellent time management skills.
  • Bachelor’s degree in Computer Science (preferred), or a minimum of 2 years of work experience in a computer systems environment

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