Director of Operations

Job Description

Responsibilities:

• Oversees and coordinates production staff and day-to-day operations across manufacturing, packaging, warehouse, and logistics.
• Drives adherence to production schedules and ensures on-time delivery of customer commitments.
• Plans, schedules, and manages production activities and staff schedules to meet business demands.
• Manages production budgets and implements cost control and continuous improvement initiatives.
• Oversees the procurement, utilization, modification, and maintenance of production equipment.
• Ensures all company policies, SOPs, and regulatory requirements are strictly enforced.
• Reviews staffing and material requirements to consistently meet production targets.

Facilities & Maintenance Oversight:

• Leads all aspects of facility operations across multiple sites, including building maintenance and infrastructure.
• Oversees maintenance of production equipment, ensuring uptime, reliability, and efficiency.
• Manages facility systems including HVAC, electrical, plumbing, compressed air, and utilities.
• Coordinates and supervises internal maintenance staff and external vendors (e.g., HVAC, electrical, landscaping, snow removal).
• Ensures upkeep of grounds, parking areas, and overall site conditions.
• Develops and implements preventive maintenance programs to minimize downtime and extend equipment life.

Safety, Compliance & Quality:

• Researches, communicates, and enforces current health and safety regulations and best practices.
• Ensures full compliance with all health, safety, and environmental standards.
• Creates, implements, and continuously improves standard operating procedures for production and operations.
• Analyzes production and quality control processes to identify and resolve issues.
• Implements and enforces quality control procedures and tracking programs to meet company standards.

Cross-Functional Leadership:

• Promotes collaboration and effective coordination across departments.
• Acts as a liaison between production and other functions to prevent delays and miscommunication.
• Partners with leadership to achieve overall company objectives.
• Participates in customer meetings to provide production and shipping updates and resolve technical or scheduling challenges.

Team Leadership & Performance Management:

• Supervises, mentors, and develops production staff.
• Monitors and evaluates employee performance to drive accountability and growth.
• Fosters a culture of safety, quality, and operational excellence.

Reporting & Continuous Improvement:

• Prepares, reviews, and maintains production and operational reports.
• Identifies opportunities for process improvements and implements solutions to enhance efficiency and output.
• Performs additional duties as required by senior management.